Refund policy

If you cancel your subscription to CompetitorsCompanion.com within 14 days of activation, you will receive a full refund. In order to cancel your subscription you should e-mail us by using the Contact page on our website. If you cancel your subscription to CompetitorsCompanion.com anytime after 14 days, you will not receive a refund and the Service will be provided to you to the end of the 12 month period. All fees are charged in UK Pounds at the current price for the service. You will receive notice and further instructions via email near the end of the 12 month period in order to renew the service.

Contact details

Competitors Companion Ltd, Registered in England & Wales, Company No:  03918545
Registered Office: Kingsland House, Stafford Court, Stafford Park 1, Telford, Shropshire TF3 3BD

Tel: 01952 522003

Support e-mail: support@competitorscompanion.com

Data Protection Officer e-mail: dpo@competitorscompanion.com

Your Data

We hold a record of your name, hashed password and your email address so you can login to your account, and so we can email you if requested. An explanation of the data we hold can be found in your profile page.

Data Storage

The data we hold is stored in an online database. This is required for this site to operate as expected.

Data Deletion

You can request your data is deleted at any time by visiting your profile page and requesting deletion.

Data Sharing

We do not share your data with anyone.

Data Retention

We delete user data fully once 5 years have passed since the user last logged in or their upgraded expired.

Profiling

We don't use any sort of profiling with your account, everyone is treated equally.

Adverts

We do serve Google and Amazon adverts to help support this website, they may use profiling to deliver relevent adverts.

Analytics

Google collects anonymous usage data for us to better understand what vistors do while using this website.

General policy
Competitors Companion respects your privacy. The information that you provide us with will not be passed to third parties.

Newsletters
We may occasionally send you newsletters and we will send these to the e-mail address that you have provided to us. The newsletters will make it clear that you have the option to unsubscribe from receiving future newsletters.

Security
While we strive to keep the information that you supply directly or indirectly secure please be aware that the Internet is not a fully secure medium.

Policy changes
By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.
What are cookies?

A cookie is a small text file that a website saves onyour computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

A number of our pages use cookies to remember:

  • Your display preferences, such as font size.
  • Your login ID.
  • Your competition log.

Enabling these cookies is necessary for the website to work. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

How to control cookies

You can control and/or delete cookies as you wish - for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

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